Privacy Policy
Effective date: 30 September 2026
Opposite World ("we", "us", or "our"), operated by Opposite World and available at oppositeworld.org (the "Website"), respects your privacy. This Privacy Policy explains how we collect, use, disclose, store and protect your personal information when you visit or interact with our Website.
We are committed to handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Where applicable, we also take steps to comply with privacy laws that apply to individuals in the European Economic Area (EEA) or United Kingdom, including the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable UK data protection law.
Where applicable, we also recognise privacy rights provided under U.S. state privacy laws.
We may update this Privacy Policy from time to time. Any changes will be published on this page, and the updated effective date will be shown at the top of the policy.
1. Personal Information We Collect
We collect personal information when you choose to interact with us through the Website.
Information you provide to us
The type of information we collect depends on how you interact with the Website.
How We Collect Personal Information
We may collect personal information in the following ways:
Signing up to receive free content
such as eBooks, videos, meditations or offers.
Personal information collected:
First name, last name and email address.
Purchasing a book directly from us, where available
Personal information collected:
Name, email address, phone number, delivery details, information you provide in any free-text field, and information relating to your chosen payment method.
Contacting us
If you contact us through our website or by email, we may collect the information you provide, such as your name, email address, and the contents of your message. We use this information to respond to your enquiry and communicate with you as necessary.
We only ask for information that is reasonably necessary for the relevant purpose.
When you purchase something directly from us, your payment details are processed by our payment provider. We do not receive or store your full payment card details.
Information collected automatically
When you visit the Website, certain technical information may be collected automatically. This may include information such as your browser type, operating system, device information, approximate location, referring website, pages visited and other technical or usage information.
We may also use cookies and similar technologies to operate the Website, understand how visitors use it, improve its content and functionality, and, where applicable, support marketing activities.
2. Cookies and Similar Technologies
Cookies are small text files that are placed on your device when you visit a website. They help websites remember information about your visit, provide essential functionality and understand how visitors use the site.
Opposite World may use cookies and similar technologies for the following purposes:
Essential cookies
These cookies are necessary for the Website to function properly. They may support functions such as page navigation, security, forms, your privacy preferences and other essential Website features.
These cookies generally cannot be disabled through the Website because certain parts of the Website may not function correctly without them.
Analytics and performance cookies
We may use analytics cookies to understand how visitors use the Website, such as which pages are visited, how visitors arrive at the Website and how the Website performs.
This information helps us improve the Website, its content and the experience we provide.
Analytics information may be collected in an aggregated or otherwise de-identified form where possible.
Marketing and other cookies
Where applicable, we may use cookies or similar technologies to support marketing, advertising or social-media-related functionality.
The specific cookies and technologies used may change as we add, remove or update services on the Website.
Managing cookies
You can control or manage cookies through your browser settings. Most browsers allow you to block or delete cookies, although doing so may affect the functionality of some websites.
Where the Website provides a cookie preference or consent tool, you can also use that tool to manage your preferences.
For more information about the cookies used by specific third-party services, you should also review the privacy and cookie policies of those providers.
3. How We Collect Personal Information
We generally collect personal information directly from you when you:
-
subscribe to receive free content or communications;
-
complete a form on our Website;
-
contact us with an enquiry;
-
purchase a book or other product directly from us; or
-
otherwise voluntarily provide information through the Website.
We may also receive certain information automatically through technologies such as cookies and Website analytics.
In some circumstances, we may receive personal information from third-party service providers that help us operate the Website and provide our services.
4. Third-Party Services We Use
We use third-party service providers to operate the Website, communicate with you and process transactions.
These may include:
-
Wix, which hosts and powers the Website and provides services including forms, contact management, Website analytics, cookies and related Website functionality.
-
Wix Email Marketing / Wix Emails, which may store your name and email address and be used to send communications, free content and other emails you have requested or opted to receive.
-
Our payment processor, where applicable, which processes payments when you purchase directly from us. Your payment details are handled by the payment processor rather than stored by Opposite World.
We may add or change service providers from time to time as our Website and services develop.
Some third-party providers may process or store personal information outside Australia, including in countries such as the United States or countries within the European Union.
Where we disclose personal information to overseas recipients, we take reasonable steps to ensure that the information is handled appropriately and in accordance with applicable privacy requirements.
5. How We Use Your Personal Information
We use personal information only where permitted by applicable law and for purposes reasonably connected with operating Opposite World.
Depending on how you interact with us, we may use your personal information to:
-
operate, maintain and improve the Website;
-
provide free content, resources and other materials you have requested;
-
respond to questions, comments, media enquiries and other requests;
-
process and deliver book orders or other purchases;
-
communicate with you about products, resources, services or updates where you have opted in to receive those communications;
-
manage subscriptions and email preferences;
-
understand how visitors use our Website and improve its content and functionality;
-
maintain business, transaction and accounting records;
-
protect the security and integrity of our Website and services;
-
comply with legal and regulatory obligations; and
-
establish, exercise or defend our legal rights where necessary.
Where we send marketing or promotional emails, you can unsubscribe at any time using the unsubscribe link included in the relevant email.
6. Legal Bases for Processing
Where the GDPR or another applicable privacy law requires us to identify a legal basis for processing your personal information, we may rely on one or more of the following:
-
Consent: where you have given us permission to use your information for a particular purpose, such as receiving certain marketing communications.
-
Contract: where processing is necessary to provide a product or service you have requested or to take steps at your request before entering into a contract.
-
Legal obligation: where processing is necessary for us to comply with a legal or regulatory requirement.
-
Legitimate interests: where processing is necessary for our legitimate interests, such as operating and improving our Website, provided those interests are not overridden by your rights and interests.
Where we rely on consent, you may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing that occurred before you withdrew it.
7. Sharing Your Personal Information
We do not sell your personal information.
We may disclose personal information where reasonably necessary to operate Opposite World and provide our services, including to:
-
Website hosting and technology providers;
-
email and communication providers;
-
payment processors;
-
delivery or fulfilment providers, where applicable;
-
analytics and Website service providers;
-
professional advisers and service providers; and
-
government authorities, regulators or other parties where required or permitted by law.
We only provide third parties with information that is reasonably necessary for them to perform the relevant service or function.
We may also disclose information where necessary to protect our rights, property, safety or the security of our Website, or to comply with a legal obligation.
8. Overseas Disclosure
Some of the third-party providers we use may process or store personal information outside Australia.
Depending on the services we use, information may be processed in countries including the United States or countries within the European Union.
Where required by applicable law, we take reasonable steps to ensure that overseas recipients handle personal information in accordance with appropriate privacy and security requirements.
9. Keeping Your Personal Information Secure
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.
These measures may include appropriate technical, electronic and organisational safeguards and the use of reputable third-party service providers.
However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
If an eligible data breach occurs and notification is required under applicable law, we will notify affected individuals and the relevant regulator as required.
10. How Long We Keep Your Personal Information
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.
This may include the period necessary to:
-
provide requested products, services or content;
-
maintain business and transaction records;
-
comply with legal, accounting or regulatory obligations;
-
resolve disputes;
-
maintain appropriate records of communications and subscriptions; and
-
establish, exercise or defend legal claims.
When personal information is no longer reasonably required, we take reasonable steps to delete it or permanently de-identify it, subject to any legal or regulatory requirements that require us to retain it.
11. Children
The Website and our services are intended for adults.
We do not knowingly collect personal information from children. If you believe that a child has provided personal information to us, please contact us using the details below so that we can review the situation and, where appropriate, delete the information.
12. Accessing and Correcting Your Personal Information
You may contact us to:
-
request access to the personal information we hold about you;
-
ask us to correct inaccurate or incomplete information;
-
ask us to delete your personal information where permitted by law;
-
ask us to restrict or object to certain processing, where applicable;
-
withdraw consent where we rely on your consent;
-
request information about how your personal information is being used or disclosed; or
-
raise a concern about how we have handled your personal information.
We may need to verify your identity before responding to a request.
We will respond to requests within the timeframe required by applicable law. In some circumstances, we may be unable to provide access to certain information or may need to retain information because we are legally required to do so. If this occurs, we will explain the reason where permitted by law.
13. Your Privacy Rights in the EEA and UK
If the GDPR or applicable UK data protection law applies to you, you may have additional rights in relation to your personal information.
Depending on the circumstances, these may include the right to:
-
access your personal information;
-
have inaccurate personal information corrected;
-
request deletion of your personal information;
-
request restriction of processing;
-
object to certain processing;
-
withdraw consent where processing is based on consent; and
-
receive or request transfer of certain personal information in a structured, commonly used and machine-readable format where the right to data portability applies.
You may also have the right to lodge a complaint with your relevant data protection authority.
14. U.S. Privacy Rights
If you are located in the United States, certain state privacy laws may provide you with additional rights regarding your personal information. The availability and scope of these rights depend on the state in which you reside and whether the applicable legal requirements apply to Opposite World.
Depending on the applicable law, these rights may include the right to:
-
know or access the personal information we collect, use or disclose about you;
-
request correction of inaccurate personal information;
-
request deletion of personal information, subject to applicable exceptions;
-
obtain a copy of certain personal information in a portable format;
-
opt out of certain types of processing, such as targeted advertising or the sale of personal information, where applicable; and
-
appeal a decision we make regarding a privacy request, where required by applicable law.
Opposite World does not sell personal information.
If you would like to exercise a privacy right, please contact us using the details in the Contact Us section of this Privacy Policy. We may need to verify your identity before processing your request.
If a particular U.S. state privacy law applies to you and provides additional rights or requirements, we will handle your request in accordance with that applicable law.
15. Changes to the Purpose of Collection
We generally use personal information for the purposes described when it was collected.
If we reasonably need to use personal information for another purpose that is compatible with the original purpose, we may do so where permitted by applicable law.
If we intend to use your personal information for a materially different or unrelated purpose, we will provide additional information or obtain consent where required by law.
16. Complaints
If you have a concern about how we have collected, used, disclosed or handled your personal information, please contact us first using the details below.
We will review your complaint and respond within a reasonable period and in accordance with applicable privacy requirements.
If you are not satisfied with our response, or if you prefer to do so, you may contact the Office of the Australian Information Commissioner (OAIC) in Australia.
If applicable to you, you may also contact your local data protection authority in the EEA or UK.
17. Contact Us
If you have questions about this Privacy Policy or would like to make a privacy request or complaint, please contact us:
Opposite World
Website: oppositeworld.org
Privacy email: kylie@oppositeworld.org
18. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our Website, services, technology, legal requirements or privacy practices.
When we make changes, we will update the effective date at the top of this page. We encourage you to review this Privacy Policy periodically.
Last updated: 02 October 2026